Items purchased from ZahiButik.com may be exchanged/returned within 20 business days from the date the order is shipped. The merchandise must be in new condition, with all tags and seals attached, and in its original packaging. To return an item for exchange, please send the item freight pre-paid and, for your protection, insured..
We do not refund shipping charges for the initial shipment of your order, or the return postage, unless the item ordered is defective, or if the incorrect item is shipped to you.
If any item returned to us, is in violation of our return policy we reserve the right not to credit you for the return, and you will be responsible for the shipping charges if you want us to ship the item back to you.
E-mail us let us know of your return/exchange, immediately. Customers are responsible for shipping charges. Credits your ZahiButik ,Account, will be issued within 14 days of receipt of item. Please include your order date and order number to expedite processing of your credit. If you wish to request a refund, please allow up to two billing cycles for a refund to appear on your credit card statement, the return will be processed and your credit card credited within ten business days.
Returns are to be sent to:
1704 Reisling DR
You may exchange an item by placing a new order for the correct merchandise (by phone or at http://www.zahibutik.com) Our standard shipping charges on all exchanged orders apply.